Protection of Personal Information

Protecting your personal information is a priority for Transitiôn Québec. We are committed to handling it transparently, responsibly, and securely, in accordance with applicable laws, including Quebec’s Law 25 on the protection of personal information.

By using the services of Transitiôn Québec, you agree to comply with this privacy policy. We invite you to read it carefully.

Definition of Personal Information
Personal information is defined as any data that can be used to identify you, such as your name, address, phone number, email, or any other data that can be associated with you.

Collection of Information
Transitiôn Québec collects only the personal information necessary to fulfill its social mission. This information may be collected in the following situations:

• When you complete a registration form for our services or support programs;

• When you participate in an activity, workshop, or consultation;

• When you contact us by email, phone, or in person;

• If you make a donation or participate in a fundraising campaign.

Use of Personal Information
The collected information is used to:

• Provide and improve our services;

• Inform you about our activities, events, and initiatives;

• Respond to your questions or specific requests;

• Generate anonymized statistics for research or reporting purposes.

Your personal information will never be sold, rented, or shared with third parties for commercial purposes.

Cookies and Similar Technologies
When you visit our website, cookies or similar technologies may be used to:

• Facilitate your browsing experience;

• Collect anonymized data about your use of the site;

• Improve our online services.

You can configure your browser to disable cookies, but some site features may not be available.

Information Security
Transitiôn Québec applies strict measures to protect your personal information, including:

• Encryption of transmitted data (e.g., SSL technology);

• Restricted access to personal data, limited to authorized employees bound by confidentiality agreements;

• Continuous monitoring to prevent intrusions or unauthorized access.

Data Retention and Destruction
Your personal information is retained only as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable legal requirements. When no longer needed, the data is securely destroyed.

Access, Correction, and Withdrawal
You have the right to:

• Access the personal information we hold about you;

• Request corrections to inaccurate or incomplete information;

• Withdraw your consent for the use of your data, subject to legal obligations.

To exercise these rights, please contact us using the information below.

Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without the explicit consent of a parent or legal guardian. If such data is unintentionally collected, we will take immediate steps to delete it.

Policy Changes
This policy may be updated to reflect legislative or operational changes. Any significant changes will be announced on our website.

Contact Information
For any questions regarding this policy or the handling of your personal information, please contact:

Nancy Martineau
Executive Director
Transitiôn Québec
500 Gréber Boulevard, Suite 301, Gatineau, QC, J8T 7W3
Email: nmartineau@transitionquebec.org